Introduction to Goods in Transit Contractual Liability

Welcome to the Goods in Transit Contractual Liability cover, your go-to resource for protecting your items during transportation and storage.

Please note: This coverage is optional and chargeable, and applies only if requested, accepted, and paid for prior to the move. In the absence of this coverage, Express Movers provides no Goods in Transit Contractual Liability cover for loss or damage to any items.

Key Features

  • Coverage available up to £25,000.

  • Premium charged at: 2.5% of the total declared value for part-loads (due to increased risk)

Example 2.5% Premiums

Value (£) → 2.5% Premium (£)

  • £1,000 cover → £25 premium

  • £2,000 cover → £50 premium

  • £3,000 cover → £75 premium

  • £4,000 cover → £100 premium

  • £5,000 cover → £125 premium

  • £6,000 cover → £150 premium

  • £7,000 cover → £175 premium

  • £8,000 cover → £200 premium

  • £9,000 cover → £225 premium

  • £10,000 cover → £250 premium

  • £11,000 cover → £275 premium

  • £12,000 cover → £300 premium

  • £13,000 cover → £325 premium

  • £14,000 cover → £350 premium

  • £15,000 cover → £375 premium

  • £16,000 cover → £400 premium

  • £17,000 cover → £425 premium

  • £18,000 cover → £450 premium

  • £19,000 cover → £475 premium

  • £20,000 cover → £500 premium

  • £21,000 cover → £525 premium

  • £22,000 cover → £550 premium

  • £23,000 cover → £575 premium

  • £24,000 cover → £600 premium

  • £25,000 cover → £625 premium

Coverage Includes

  • Damage to items (unless caused by incorrect packaging or wrapping)

  • Breakages (excluding damages caused during customs inspections)

  • Loss of items during transit

Important: Vehicles may be subject to customs inspections. No insurance or contractual liability covers damages or losses caused by customs inspections, as these are outside our control.

Depreciation Model

Claims are calculated using a depreciation model to reflect the reduced value of items over time.

Year Depreciated Value:

  • Year 0 (Purchase Year) 50% of original value

  • Year 1 25% of original value

  • Year 2 12.5% of original value

  • Year 3 6.25% of original value

Illustration:

  • Sofa purchased for £1,000

  • Year 0: £500

  • Year 1: £250

  • Year 2: £125

What’s Not Covered

  • Items incorrectly packaged or wrapped by the customer

  • Damages caused during customs inspections

  • Items not declared on the shipping declaration form

Example: If valuable glassware worth £1,000 is damaged during transit but was not listed on the insurance declaration, it will not be covered.

Conditions of Coverage

  • All items must be appropriately packaged and secured to minimize risk during transit

  • The client must provide a detailed and accurate inventory on the shipping declaration form

  • Declared values must reflect the actual value of items, supported by receipts or proof of purchase

Claims Process

Notification:

  • Report visible damage within 48–72 hours of delivery

  • Report hidden damage within 7 days of discovery

  • Failure to notify within this timeframe may result in denial of liability

Documentation Required:

  • Copy of the shipping declaration form

  • Proof of purchase and value of items

  • Police report (for theft cases)

  • Any other documentation requested by the company

Processing & Payout:

  • Claims are reviewed and processed within 30 working days of receiving all required documentation

  • Payouts will not exceed the declared value of the goods or the maximum coverage of £25,000, whichever is lower

Premium and Payment

  • One-time premium, disclosed at the time of purchase

  • Payment must be made in full prior to the commencement of transportation

  • Coverage is subject to the Prohibited and Restricted Items List

Important Note: Insurance Coverage Upgrade

If you wish to upgrade your coverage, please request the appropriate form from our office by emailing [email protected]

Once received, we will issue an invoice to you directly. Please ensure payment is made and cleared prior to collection, as no cover or upgrade can be processed until payment has been received and you have been emailed written confirmation from us.

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